At Klick Media Labs, we strive to provide high-quality digital marketing services to our clients. This Refund Policy outlines the conditions under which refunds may be issued for our services.

1. General Policy

• Service Fees: Fees for services rendered by Klick Media Labs are generally non-refundable. This includes fees for SEO, SEM, social media marketing, content creation, web development, and other digital marketing services.
• Exceptional Circumstances: Refunds may be considered in exceptional circumstances, such as a failure to deliver the agreed-upon services or a significant delay in service delivery due to issues within our control.

2. Refund Requests

• Eligibility: To be eligible for a refund, you must submit a written request detailing the reasons for the refund within 14 days of the service delivery date.
• Review Process: We will review your request and respond within 14 business days. We may request additional information or clarification to evaluate the refund request.
• Approval and Processing: If your refund request is approved, the refund will be processed within 14 business days. Refunds will be issued to the original payment method used at the time of purchase.

3. Non-Refundable Situations

• Change of Mind: Refunds will not be issued for a change of mind or dissatisfaction with the results of a service if the service was delivered as agreed.
• Third-Party Costs: Any third-party costs incurred during the service delivery, such as advertising fees or software subscriptions, are non-refundable.
• Partial Services: If a project is terminated by the client before completion, fees for services already rendered will not be refunded.

4. Dispute Resolution

We are committed to resolving any disputes amicably. If you are not satisfied with our services or the outcome of a refund request, please contact us to discuss your concerns. We will make every effort to address and resolve the issue to your satisfaction.

5. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

• Email: info@klickmedialabs.com
• Address: 319, Tricity Plaza, Peer Muchalla, Zirakpur : 140603

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

These policies provide a clear and comprehensive framework for privacy and refunds at Klick Media Labs, ensuring transparency and trust between the company and its clients. For specific legal advice or tailored clauses, consulting with a legal professional is recommended.